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Neff Online Appliance-Assistant

NEFF Online Appliance Assistant. Troubleshooting that's easy, fast and online 24/7.

NEFF online services help you identify and solve your appliances' issues on your own, with the help of step-by-step explanations.

Start the NEFF Online Appliance Assistant by entering the E-Nr.

To commence your online support, please enter the E-Nr. (model number) of your NEFF appliance without the "/". The model number is stated on the rating plate of your appliance, which can usually be found around the door area. If you're having difficulty locating your model number, the appliance identification guide below can help.

Enter your E-Nr. here without the "/"

Please enter E-Number
Please review the input data.
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Incorrect number entered
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Please try again and only send a PNG or JPEG image.
There is a technical issue. Please try again or type the Model Number (E-Nr) into the field manually.

Rating plate finder

To see where your appliance's rating plate could be located, please select your appliance category and subcategory.

MyNEFF

To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 702

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.

Leave a Review

Help other cookaholics find their perfect kitchen companion by leaving a review.

Plus, when you review your NEFF appliance, you can enter for your chance to go in to win a great prize!

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.