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Washing machine drum

Problems with the washing machine drum

Problems with the washing machine drum – what can I do about them?

There’s something wrong with your washing machine drum? Here, you’ll find all the possible reasons that the drum in your washing machine isn’t working properly and the appropriate solutions.

Contact NEFF Services

Want to contact NEFF Services?

Give us a call on 0800 245 700.

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Or email us at aftersales.nz@bshg.com

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NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

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NEFF Online Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

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To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 702

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.

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Help other cookaholics find their perfect kitchen companion by leaving a review.

Plus, when you review your NEFF appliance, you can enter for your chance to go in to win a great prize!

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.