We're here if you need a hand: support for NEFF steam appliances.

Technical glitches with steam appliances can really zap your energy. Don't let them.

There are simple measures anyone can take to deal with a number of everyday issues.

Our easy-to-follow tips and tricks for fixing your steam appliance can help with a range of common problems. For your own safety, any repairs involving electrical components should be performed by a competent technician – something NEFF engineers are happy to provide.

Please use the Appliance Assistant to check our tips and tricks for maintaining and repairing your NEFF steam appliance. Or here you’ll find an overview of all the questions and answers there might be about your steam appliance. We’ve got the right solutions so you can get back to doing what you love, fast:

Go to Appliance Assistant

Contact, help and info

Whether you need advice on your NEFF appliances, a helping hand to resolve problems or to give us feedback about our appliances and services, we're here for you.

Contact NEFF

Get NEFF Services support

With NEFF Services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

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Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF trained engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

Instruction Manuals

Our manuals provide you with useful details for setting up and using your NEFF appliance.

Find your manual here


To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 702

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.

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Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.