Contact and Info

Contact NEFF

Contact NEFF

Whether you need expert advice for your Neff appliances, need help with problems or simply want to give us feedback on our appliances and services – we'll listen to you!

Contact NEFF Repair Services

Contact us

Having problems with an appliance? We have experienced technicians responding to your queries. Just fill out the contact form and we'll get back to you shortly.

Go to the contact form

Contact NEFF Repair Services

Service request form

Please fill in the service request form and our customer service team will get in contact with you to arrange a repair visit.

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Stay in touch - the NEFF newsletter

Stay in touch - the NEFF newsletter

Want to stay up to date with NEFF news, event and exclusives? Sign up to our newsletter. It's quick and easy. You'll hear our news and we'll also be sharing tips and promotions exclusively on our newsletter.

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Or give us a call

Give us a call or send us an email

We're also glad to assist you on the phone or by email.

Talk to a NEFF expert: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Or email us anytime: aftersales.nz@bshg.com

Get NEFF Services support

With NEFF Services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

Appliance assistant

Instruction Manuals

Our manuals provide you with useful details for setting up and using your NEFF appliance.

Find your manual here

MyNEFF

To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.

Discover NEFF

Find kitchen stories, recipes and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.