We're here if you need a hand: support for NEFF cooktops.

Your NEFF cooktop: dealing with minor problems.

Your induction cooktop suddenly turns off for no obvious reason? The ignition of your gas cooktop isn't working? Our easy-to-follow tips and tricks for fixing your cooktop can help. For your own safety, any repairs involving electrical or gas components should be performed by a competent technician – something NEFF engineers are happy to provide.

Here you’ll find an overview of all the questions and answers there might be about your cooktop. We’ve got the right solutions so you can get back to doing what you love, fast:

Go to Appliance Assistant

Contact, help and info

Whether you need advice on your NEFF appliances, a helping hand to resolve problems or to give us feedback about our appliances and services, we're here for you.

Contact NEFF

Get NEFF Services support

With NEFF Services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF trained engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

Instruction Manuals

Our manuals provide you with useful details for setting up and using your NEFF appliance.

Find your manual here

MyNEFF

To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.

Discover NEFF

Find kitchen stories, recipes and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.